Creator Agreement

Last updated: July 16, 2026

1. Who This Agreement Is Between

This Creator Agreement (the "Agreement") is a legally binding contract between you (the "Coach", "Creator", "you") and ZoalTech Limited, an Irish company that operates the Ferrum platform ("Ferrum", "we", "our", "us"). It governs your use of the Ferrum coach portal at cp.ferrumapp.com and the tools we provide for publishing, selling, and delivering fitness content to your audience through the Ferrum app (together, the "Service").

This Agreement is in addition to our Terms of Service and Privacy Policy, which also apply to you. If this Agreement and the Terms of Service conflict on a Coach-specific matter, this Agreement controls. By creating a Coach account or publishing content, you accept this Agreement.

2. Your Relationship With Ferrum

You are an independent business, not an employee, partner, agent, or joint venturer of Ferrum. You control what you create, how you coach, and the prices you set, subject to this Agreement and our published policies. You are solely responsible for operating your coaching business, including your own costs, staff, equipment, and obligations to your members.

Ferrum provides the technology that hosts and delivers your content and processes payments. We do not create your programs, supervise your coaching, or guarantee you any audience, sales, or income.

3. Eligibility and Account

  • You must be at least 18 years old and able to enter into a binding contract.
  • You must provide accurate business, identity, and payout information, and keep it current. We and our payment processors may require identity or tax verification before enabling payouts.
  • Ferrum uses passwordless, magic-link sign-in. You are responsible for keeping access to your sign-in email secure and for all activity under your account.
  • You may not impersonate another person or coach, or create an account on behalf of someone else without authority to bind them.

4. Pricing and Revenue Share

You Set Your Prices

You choose the subscription and program prices you offer to your members, including any free trial, within the ranges and currencies the Service supports. You are responsible for the prices being lawful and clearly presented.

The Split

For each payment your members make for your content, Ferrum retains a platform fee of twenty percent (20%) and you receive eighty percent (80%) of Net Revenue.

"Net Revenue" means the amounts actually received by Ferrum from your members for your content, less: payment-processing fees; any app-store or in-app-purchase commissions that apply to a given transaction; refunds and chargebacks; and any taxes, levies, or withholdings collected or required to be remitted. The platform fee is calculated on Net Revenue, not on the gross amount the member paid.

Custom Terms

We may agree different commercial terms with individual coaches in a separate written agreement. Where we do, those custom terms override the standard split for that coach.

5. Payments and Payouts

Member payments and your payouts are handled through Stripe (including Stripe Connect). To receive payouts you must onboard with Stripe and accept its connected-account terms. Where subscriptions are sold through an app store, that store bills the member and deducts its commission before funds reach Ferrum.

  • Payout timing depends on the payment processor's rules, identity and tax verification, minimum thresholds, and any reserve or hold applied for risk. Ferrum does not guarantee payout timing, and does not guarantee any minimum earnings.
  • Refunds and chargebacks on your content, and any associated fees, may be deducted from your current or future payouts. If your balance is insufficient, you remain responsible for the shortfall.
  • We may withhold or delay a payout where we reasonably suspect fraud, a policy violation, or a legal or chargeback risk, while we investigate.

6. Your Content and the License You Grant

You retain ownership of the programs, exercises, videos, images, and text you upload ("Coach Content"). By uploading Coach Content, you grant Ferrum a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, transcode, distribute, display, and deliver that Coach Content to your members for the purpose of operating and promoting the Service.

This license ends when you remove the Coach Content or your account is terminated, except that: (a) copies already delivered to members who purchased access may remain available to those members for the period they paid for; and (b) we may retain backup copies and records for a reasonable period and as required by law. This Section survives termination to the extent needed for member access and legal compliance.

You grant no exclusivity. You are free to publish your content elsewhere, and Ferrum is free to host other coaches, including competitors.

7. Your Warranties and Responsibilities

You represent, warrant, and agree that:

  • You own, or have all rights and licenses necessary to upload, sell, and license your Coach Content, including any music, footage, trademarks, or third-party materials it contains.
  • Your Coach Content does not infringe or violate any third-party right.
  • Your Coach Content and your conduct comply with all applicable laws and with our Terms of Service and Acceptable Use rules.
  • Your Coach Content is not false, deceptive, or misleading, and any claims you make about results are honest and substantiated.
  • You are solely responsible for the accuracy, safety, quality, and legality of your Coach Content.

8. Health, Fitness, and Safety

You are solely responsible for the fitness and training content you provide. Because your content affects members' health and safety, you agree that:

  • You will not provide medical advice, diagnosis, or treatment, and you will not present yourself as a medical or healthcare professional unless you are properly licensed and acting within that license.
  • You will not guarantee specific health, weight, or performance results, and you will include appropriate safety and "consult your doctor" disclaimers where relevant.
  • You are responsible for the suitability of your programs for the members who follow them, and for any instructions, progressions, or modifications you publish.

Ferrum does not review, verify, or certify Coach Content for safety, effectiveness, or accuracy, and does not endorse any coach or program.

9. Members and Subscriber Data

Where the Service makes member contact information available to you, you may use it only to deliver and support the content those members subscribed to, and for marketing only to the extent a member has given the marketing consent the Service records for them. You agree that:

  • You will not sell, rent, or transfer member data to any third party, and you will not use it outside the Service except as permitted here.
  • You will comply with all applicable data-protection and marketing laws (which may include the GDPR, the ePrivacy rules, CAN-SPAM, and the CCPA) as an independent controller of any member data you receive, and you will honor opt-outs and deletion requests.
  • Your relationship with each member for the content they buy is between you and that member. Ferrum is not a party to it and is not responsible for its quality or outcome, though we may help mediate.

10. Marketing and Promotion

You grant Ferrum the right to use your name, username, likeness, profile photo, brand color, and previews of your Coach Content to operate, promote, and enable discovery of the Service, including on our marketing site, app stores, and other channels. You can ask us in writing to stop a particular use, and we will do so on a going-forward basis where reasonable.

11. Taxes

You are solely responsible for determining, collecting, reporting, and remitting any taxes that apply to your earnings. Ferrum may collect tax documentation from you and may report payments made to you where required by law. Amounts we pay you are exclusive of taxes unless stated otherwise.

12. Term and Termination

This Agreement applies for as long as you maintain a Coach account. You may stop publishing and close your Coach account at any time by contacting [email protected].

We may suspend or terminate your Coach account or features at any time, with or without notice, if you breach this Agreement or our policies, if your content is unsafe, unlawful, or infringing, if you engage in fraud, or if your account creates legal, security, or operational risk for us.

On termination: your right to publish new content ends; members who have already paid may retain access to the content they purchased for the period they paid for; and we may withhold outstanding payouts to the extent needed to cover pending refunds, chargebacks, or amounts you owe. Sections intended to survive (including 4, 5, 6, 7, 8, 9, 11, and 13 through 17) continue to apply.

13. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, AND WE MAKE NO GUARANTEE ABOUT YOUR EARNINGS, AUDIENCE, OR SUCCESS.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FERRUM AND ITS OWNERS, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, OR DATA. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE SERVICE IS LIMITED TO THE GREATER OF (a) THE TOTAL PLATFORM FEES YOU PAID FERRUM IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (b) USD $100.

15. Indemnification

You agree to defend, indemnify, and hold Ferrum harmless from any claim, demand, loss, damage, or expense (including reasonable legal fees) arising out of (a) your Coach Content, (b) your coaching, advice, or interactions with members, (c) your breach of this Agreement or any warranty in it, or (d) your violation of any third-party right or applicable law, including data-protection and consumer-protection law.

16. Changes to This Agreement

We may update this Agreement from time to time. When we do, we will revise the "Last updated" date and, for material changes, give you reasonable notice through the coach portal or by email. Your continued use of the Service after a change takes effect means you accept the updated Agreement.

17. Governing Law and Disputes

This Agreement is governed by the laws of Ireland, without regard to its conflict-of-law principles. Any dispute arising out of or related to this Agreement or the Service will be subject to the exclusive jurisdiction of the courts of Ireland, except that either party may seek injunctive relief in any court of competent jurisdiction.

18. Miscellaneous

  • This Agreement, together with the Terms of Service and Privacy Policy, is the entire agreement between you and Ferrum regarding your use of the Service as a Coach.
  • If any provision is found unenforceable, the remaining provisions remain in effect.
  • Our failure to enforce any right is not a waiver of that right.
  • You may not transfer or assign this Agreement without our prior written consent. We may assign it in connection with a merger, acquisition, or sale of assets.

19. Contact Us

Questions about this Agreement? Reach us at:

ZoalTech Limited

Registered in Ireland

[email protected]