How can we help?
Browse the common questions below, or send us a message and a human on the Ferrum team will get back to you.
Frequently asked
How do I cancel my subscription? +
You can manage or cancel your subscription any time from your account settings in the Ferrum app. Your access stays active until the end of the current billing period.
How do I delete my account or data? +
Choose “Delete my account” or “Delete my data” as the reason in the form below. We process deletion requests within 7 business days.
How do I start coaching on Ferrum? +
Head to Get started and tell us about yourself, the Ferrum team will reach out to set up your branded space.
Still need help?
Send us a message. For account or data deletion, pick the matching reason below, we process those within 7 business days.
You can also email us directly at [email protected].